Terms of Service — North Shore Printmaking Studio Ltd.

Effective Date: September 10, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the services, workshops, consultations, proofs, editions, print production, and related offerings provided by North Shore Printmaking Studio Ltd. (“North Shore Printmaking Studio Ltd.,” “we,” “us,” or “our”).

By requesting, booking, purchasing, attending, or otherwise using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms are intended to comply with applicable laws in British Columbia and Canada, including consumer protection, contract, privacy, copyright, and workplace safety laws, as applicable.

2. Scope of Services

North Shore Printmaking Studio Ltd. provides printmaking and related creative services, which may include, without limitation:

  • Intaglio and etching print production;
  • Screen printing for art editions and posters;
  • Relief printing and linocut workshops;
  • Fine art editioning and proofing;
  • Custom print consulting and project planning.

The exact scope, specifications, timelines, pricing, edition size, materials, and deliverables for any project shall be determined by written quotation, invoice, workshop registration, service agreement, email confirmation, or other written communication from North Shore Printmaking Studio Ltd.

We may refuse or discontinue services where a project is technically infeasible, unsafe, unlawful, inconsistent with our studio standards, or otherwise inappropriate in our sole reasonable judgment.

3. User Obligations and Responsibilities

By engaging our services, you agree that you will:

  • Provide accurate, complete, and current information;
  • Ensure that all submitted artwork, text, images, and materials are lawful and do not infringe the rights of any third party;
  • Obtain all necessary permissions, licenses, consents, and releases for any materials you provide;
  • Comply with all workshop safety instructions, studio rules, and staff directions;
  • Use studio equipment, chemicals, tools, and facilities only as authorized;
  • Not bring hazardous, illegal, or restricted substances or materials into the studio without prior written approval;
  • Promptly review proofs, proofsheets, mockups, and approvals, and provide corrections or sign-off within requested timelines;
  • Protect your personal belongings and property while on our premises.

You are responsible for any damage caused by your negligence, misconduct, misuse of equipment, or failure to follow instructions, and you may be charged for repair, replacement, cleanup, or additional labor costs to the extent permitted by law.

4. Payment Terms and Conditions

Unless otherwise agreed in writing, all fees are quoted and payable in Canadian dollars (CAD). Prices may be subject to applicable taxes, including GST/HST/PST where required.

  • Deposits may be required before work begins, reserves are held, or workshop spots are confirmed;
  • Full payment may be required in advance for workshops, classes, custom consulting, or smaller production jobs;
  • For larger projects, progress billing or milestone invoicing may apply;
  • Payment is due by the date stated on the invoice or booking confirmation;
  • Late payments may result in work stoppage, delayed delivery, cancellation of bookings, or storage charges;
  • We may withhold delivery of finished goods, proofs, plates, or editions until all outstanding amounts are paid in full.

If a payment is reversed, declined, or disputed without reasonable cause, you remain responsible for the full amount due, any banking or chargeback fees, and any collection costs permitted by law.

5. Cancellation and Refund Policy

Cancellations and refunds are subject to the nature of the service purchased and any specific written terms provided at the time of booking or quotation.

  • Workshops: Cancellations made by you less than 72 hours before the scheduled start time may not be refundable, except where required by applicable law or where we elect otherwise in our discretion.
  • Custom production and consulting: Deposits are generally non-refundable once work has commenced, materials have been ordered, or studio time has been reserved.
  • Proofing and editioning: Charges for completed proofs, tests, setup work, plate preparation, screen preparation, design review, or consultation time are non-refundable.
  • Studio cancellation: If we cancel a service or workshop, we will provide either a rescheduling option or a refund for the canceled portion of prepaid fees, unless cancellation is due to your breach of these Terms or circumstances beyond our reasonable control.

Refunds, where approved, will be processed to the original payment method where reasonably practicable. Shipping fees, transaction fees, custom materials already purchased, and completed labor are generally non-refundable to the extent permitted by law.

6. Liability Limitations

To the fullest extent permitted by applicable law, North Shore Printmaking Studio Ltd. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of data, or loss of artistic opportunity, arising from or related to the use of our services.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the services shall not exceed the amount actually paid by you to North Shore Printmaking Studio Ltd. for the specific service giving rise to the claim.

Nothing in these Terms limits liability where such limitation would be prohibited by law, including liability for gross negligence, wilful misconduct, fraud, or any other liability that cannot be excluded under applicable Canadian law.

You acknowledge that printmaking and workshop activities involve inherent risks, including but not limited to exposure to inks, solvents, sharp tools, presses, hot equipment, repetitive motion, and slips, trips, or falls. You participate at your own risk and agree to follow all safety procedures and instructions.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all intellectual property rights in our studio materials, workshop content, teaching methods, demonstrations, templates, written guides, logos, website content, and proprietary processes remain the property of North Shore Printmaking Studio Ltd. or its licensors.

You retain ownership of original artwork and materials that you submit to us, subject to the rights you grant to us as necessary to provide the services. You represent and warrant that you own or have the right to provide such materials.

By providing artwork or content to North Shore Printmaking Studio Ltd. for print production, editioning, proofing, or consulting, you grant us a limited, non-exclusive, royalty-free license to use, reproduce, adapt, format, display, and store such materials solely to perform the requested services, maintain records, and support quality control.

Unless otherwise agreed in writing, we do not transfer copyright in workshop materials or studio-created methods. Any transfer of intellectual property, if applicable, must be expressly set out in a written agreement signed by both parties.

8. Data Protection and Privacy

North Shore Printmaking Studio Ltd. collects, uses, and discloses personal information only as necessary to provide our services, process payments, communicate with you, maintain records, improve our operations, and comply with legal obligations.

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may share personal information with service providers such as payment processors, accounting providers, shipping carriers, and IT support providers, subject to appropriate confidentiality and security measures.

Where applicable, our collection, use, and disclosure of personal information is governed by the Personal Information Protection Act (British Columbia) and other applicable Canadian privacy laws. You may contact us to request access to or correction of your personal information, subject to legal exceptions and verification requirements.

9. Force Majeure

North Shore Printmaking Studio Ltd. shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to fire, flood, earthquake, epidemic, pandemic, labour disputes, supply shortages, utility failures, transportation disruptions, government action, or acts of God.

If a force majeure event occurs, we may suspend or modify services, extend timelines, reschedule workshops, or cancel affected work without liability, except to the extent required by applicable law or as otherwise expressly agreed in writing.

10. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our services, operational practices, or applicable laws. The revised Terms will be posted or otherwise communicated with an updated effective date.

Your continued use of our services after any changes become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using our services.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that any dispute, claim, or proceeding arising out of or relating to these Terms or the services shall be brought exclusively before the courts located in Vancouver, British Columbia, unless applicable law requires otherwise.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our services, you may contact us at:

13. Severability Clause

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

The failure of North Shore Printmaking Studio Ltd. to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision unless expressly stated in writing.

Entire Agreement: These Terms, together with any written quotation, invoice, booking confirmation, or service agreement, constitute the entire agreement between you and North Shore Printmaking Studio Ltd. regarding the subject matter hereof and supersede prior discussions or understandings to the extent permitted by law.

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